Cancellation Policy
We do not give credit or refunds due to the discomforts of nature or early departures. Our cancellation policy varies depending on the timing of your cancellation notice in advance of the reservation date.
Cancelling a reservation must be done at least 5 days prior to the arrival date for a full refund minus a $15 processing fee.
Changing your dates
We are happy to assist you with reservation changes at any time. Please note: date changes may result in different rates and the difference will be your responsibility.
No show policy
Reservations will be held until check-out time on the day following your scheduled arrival. No shows will result in a cancelled reservation and full forfeiture of funds.
Holiday Cancellations
All cancellations for Cowboy Poetry, March Spring Breaks, Memorial Day weekend, July 4th, Viva Big bend Weekend, Labor Day weekend, or Art Walk weekend, must be done 14 days in advance for a full refund minus a $15 Processing fee. If it is done within 7 days you will receive a 50% refund. Any cancellations under 7 days results in no refunds.
Cancellation due to RV breakdown/accident, hospitalization, illness
We understand that RV breakdowns or accidents occur at the worst possible times, and are often very costly. If you have an accident or experience an RV breakdown en route to our park, we will consider refunding your entire reservation, less a $15 credit card processing fee.